Facing Problem With GST? Here Are Different Helpline Services For Help!!

GST is a complete overhaul of the old indirect tax system, which brings the complete taxation structure of the country under the one roof i.e GST. Though we are on the verge of implementing this taxation framework in the country, a lot of chaos and confusion is prevailing among the local traders to the big business houses. People are very skeptical about the success of this economic reform and it’s impact on the economy of the country. Adding spice to the pain of traders are the different processes involved in moving on to the GST platform. Further, what makes it even more disruptive is the fact that all transactions under GST – right from registration and raising invoices to file returns and paying taxes – have to be done online.

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In the aforementioned scenario, Government and different private service providers have come to the rescue of traders. Various helpline numbers along with online portal and Apps have been made available to felicitate users with all the information and help required. In fact, these ‘helpline’ providers are acting as an army without a face for the smooth implementation of the GST taxation system in the country. Here we have listed 4 major Helpline providers with some basic details.

1) GSTN: It is the government company responsible for the IT infrastructure for the GST. It has set up a portal equipped to handle as many as 2.6 billion transactions every month. The GST Network is also going to launch two call centers from 1st July to handle the queries from taxpayers and tax officials. GSTN has partnered with the top IT companies like Infosys and Tech Mahindra for launching the call centers.

Any taxpayer facing enrollment queries can call on toll-free number 0120-4888999 for assistance. It also has an another call center dedicated only for tax officials, the call center number 0124-4479900 is for officials and their queries on GST.

  • GST Customer Care Toll-Free Helpline Number- 1800 103 9271
  • GST Helpdesk Helpline Support Number- 0124 4688999
  • GST Customer Care Email Address- helpdesk@gst.gov.in
  • Official Website Address- www.gst.gov.in

2) KDK Software:

It is private taxation firm located in Jaipur. It has also come up with a national toll-free helpline number to resolve GST related queries. The toll-free helpline has been made available in 6 languages – English, Hindi, Gujarati, Marathi, Kannada, and Malayalam. The company ahs the motto to help small industries, as they will be looking for helping hands on the transition from multiple taxes and filing of returns with separate departments (VAT) to one tax (GST).

GST Toll-free Number of KDK Softwares – 1800 103 9271

3) Walmart:

The world largest retail chain is also fully prepared to welcome the GST regime in the nation. The company has also launched a toll-free helpline number for ‘kirana’ and other reseller members to enable a smooth transition into the new tax regime. The company has stated that the helpline number has been released to address and clarify doubts on all GST-related queries. It has the capacity to handle 2,500 queries in a day and has made it’s services available in Hindi, Telugu, Punjabi, Marathi, and English. The company has also boasted that the helpline will serve as a one-stop query resolution center with trained staff and experts to handle all GST-related queries.

Walmart GST Toll-free Number – 0120-4878888

4) GST Helpline App:

In a very intuitive manner, the SagInfotech, a renowned Jaipur based taxation software company has launched a mobile App to resolve all the GST related queries of users. The App comes with support for both Android and iOS devices. The GST Helpline App enlightens the user about the GST and the various other procedures and steps required for GST migration. The News section of the App keeps the user updated about the latest and major happenings related to the GST in the country. The App also contains a Section named ‘Forum’, where any users can post the queries and the problems being faced by them.

The App has also been incorporated with an e-form prototype of all GST forms to make the users acquainted with them, before the actual form filling. The calculator in the App helps the users to calculate the GST tax based on their respective turnover. The very special segment of the draft law lets the user know the different sections of the GST that will be covered under the GST law. The important links provide the important government portal links and necessary links that will help the user to redirect to the valuable GST info pages. There is also a special section of the common GST FAQs that will further help the user to understand GST in much better way.

GST Helpline Android App Link: https://play.google.com/store/apps/details?id=com.gsthelpline&hl=en

GST Helpline iOS App Link: https://itunes.apple.com/us/app/gst-help-line/id1151364557

The information above is furnished to enlighten people about the various helpline platforms available to assist them at the time of need. All the companies mentioned above are dedicated to provide a one-stop solution to the GST related ‘If and Buts’. Readers can use either of the above-mentioned platforms to get the issues resolved.

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